cbagee Terms and Conditions

1 General Terms and Definitions

These terms and conditions ("Terms") apply to the use of the cbagee platform and all its services. By visiting or using the cbagee.cam website, you agree to be bound by these terms.

Key Definitions

• "Platform" — The cbagee.cam website and all associated services.
• "User" / "You" — Any person who is registered on the cbagee platform and is using its services.
• "Account" — A personal profile registered in the user's name through which platform services can be accessed.
• "Funds" / "Balance" — Money deposited into the account or a bonus balance.
• "Game" — Any casino game, sports betting, or live game available on the cbagee platform.
• "Bonus" — Promotional credits or benefits granted to a user by cbagee.

All sections of these terms should be read and understood together. If any section is unclear, please contact the cbagee support team.

2 Account Registration and Eligibility

To create an account and play games on the cbagee platform, the following conditions must be met:

• You must be 21 years of age or older.
• Only one account may be opened in your name. Creating multiple accounts is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• You must register under your own identity — not under another person's name or a pseudonym.
• The payment method you use (bKash, Nagad, Rocket, etc.) must be registered in your own name.

Prohibited Users

The following individuals may not open an account on the cbagee platform:

• Those under 21 years of age.
• Those who have previously been permanently banned by cbagee.
• Those who have voluntarily self-excluded and whose exclusion period is still active.
• Employees of cbagee or their close relatives.

3 Age Verification and Identity Confirmation

cbagee is committed to protecting minors. The platform is intended for users aged 21 and above only.

KYC (Know Your Customer) Process

cbagee may request identity verification from a user at any time. Failure to provide the requested documents in a timely manner may result in the account being temporarily or permanently restricted. Examples of acceptable documents:

• National Identity Card (NID)
• Passport
• Driving License
• Birth Registration Certificate

Withdrawals may be temporarily suspended until the identity verification process is complete.

4 Account Security and Responsibility

Ensuring the security of your account is entirely your responsibility. Please follow the guidelines below:

• Never share your login credentials (username and password) with any third party.
• Use a strong password and change it regularly.
• Sign out of your account after logging in from a public or shared device.
• If you notice any unauthorized activity on your account, notify our support team immediately.

All bets, transactions, and activities made from your account are considered your responsibility. cbagee is not liable for any losses resulting from third-party access to your account.

5 Deposit and Withdrawal Policy

Deposit

Funds can be deposited on the cbagee platform using the following payment methods: bKash, Nagad, Rocket, and bank transfer.

• Minimum deposit amount: ৳300 (for each method).
• Please provide accurate transaction details when making a deposit.
• Deposits are generally processed instantly.
• Deposits from third-party accounts are not accepted.

Withdrawal

cbagee makes every effort to process withdrawal requests promptly.

• Minimum withdrawal amount: ৳800.
• Withdrawals are generally completed within 1 hour.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• cbagee may place a hold on withdrawals in cases where fraud or irregularities are suspected.

6 Bonuses and Promotional Offers

All bonuses and promotional offers from cbagee are subject to specific terms. Accepting a bonus means you agree to the terms of that bonus.

Welcome Bonus

• New users will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000.
• Example: Deposit ৳1,000 and receive a ৳1,000 bonus — total ৳2,000.
• Example: Deposit ৳32,000 and receive a ৳15,000 bonus — total ৳47,000.
• A 20x wagering requirement must be met before the bonus can be withdrawn.

General Bonus Terms

• Each bonus has a specific validity period; expired bonuses will be cancelled.
• Bonus balances cannot be withdrawn directly; they become withdrawable only after the wagering requirements are fulfilled.
• If abuse of the bonus system is detected, cbagee may cancel the bonus and restrict the account.
• Multiple bonuses cannot be claimed at the same time unless specifically approved.
• cbagee reserves the right to modify or cancel any bonus offer.

7 Gaming Rules

All games offered on the cbagee platform are operated by third-party game providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). Each game has its own rules, which can be found in the game interface.

• Game outcomes are determined by an independent Random Number Generator (RNG).
• If a technical error occurs in a game, the relevant round may be voided.
• If an incorrect payout occurs due to a software error, cbagee reserves the right to correct that amount.
• If the internet connection is lost during a game, the round will be settled according to the state saved on the server.

Sports Betting

• Once a bet is accepted, it cannot be changed or cancelled.
• If a match is postponed or cancelled, cbagee will settle the relevant bet in accordance with its applicable policy.
• If unusual or suspicious betting patterns are detected, cbagee may review the relevant bets.

8 Fair Play Policy

cbagee is committed to ensuring a fair and impartial environment for all users. The following activities are strictly prohibited:

• Playing games using bots, automated software, or artificial intelligence.
• Colluding with other users to exploit the system.
• Intentionally using low-risk betting strategies to meet bonus wagering requirements.
• Exploiting technical vulnerabilities or errors in the platform.
• Using the platform for money laundering or any other financial crime.

cbagee's security team monitors for such irregularities around the clock. If an irregularity is detected, the relevant account may be immediately suspended and any earned funds forfeited.

9 Responsible Gaming

cbagee believes that gaming should be an enjoyable activity. We encourage all users to play responsibly.

Voluntary Limits

Users may set the following limits for themselves:

• Daily, weekly, or monthly deposit limits.
• Maximum amount per single bet.
• Session time limits.
• Temporary breaks or voluntary self-exclusion.

To learn more about these features, visit our Responsible Gaming page or contact the support team.

10 Account Suspension & Closure

Suspension by cbagee

cbagee may suspend or close an account without prior notice in the following circumstances:

• Violation of these terms and conditions or the rules of any specific game.
• Suspicion of fraud, deception, or money laundering.
• Providing a false identity or incorrect information.
• Operating multiple accounts.
• Abuse of the bonus system.
• Order from a court or government authority.

Account Closure by the User

If you wish to voluntarily close your account, please submit a request via live chat or email. Any existing balance should be withdrawn before the account is closed.

11 Privacy & Data Protection

cbagee places the highest importance on the privacy of users' personal information. Our platform is secured with SSL encryption.

• Your personal information will be used only for the purposes of providing services and verifying identity.
• Transfer of information to third parties will only occur where legally required.
• You may request to view, correct, or delete your stored information.

To read our full privacy policy, visit the Privacy Policy page.

12 Limitation of Liability

cbagee accepts no liability for the following:

• Loss caused by technical errors, server downtime, or internet connection failure.
• Unauthorized access to an account due to user negligence or security vulnerabilities.
• The performance of third-party software or services.
• Financial loss resulting from a user's betting decisions.

13 Dispute Resolution

If a dispute arises between cbagee and a user, please follow the steps below:

1. Step 1: Contact cbagee's support team via live chat or email and describe the matter in detail.
2. Step 2: If the matter is not resolved in Step 1, submit a formal complaint. Our team will respond within 3 business days.
3. Step 3: If the above steps do not lead to a resolution, both parties will attempt to resolve the matter through mutual discussion.

cbagee's final decision on all gaming outcomes and policy matters shall be considered binding. A user's account may be restricted during a dispute.

14 Changes to Terms

cbagee reserves the right to amend, add to, or cancel these terms and conditions at any time. Changes will take effect as soon as they are published on the platform.

• For significant changes, cbagee will endeavor to notify users.
• Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.
• If you do not agree to the new terms and conditions, please request that your account be closed.

The latest terms and conditions will always be available on this page. It is recommended that you visit regularly to stay up to date.

15 Contact & Support

If you have any questions or feedback regarding these terms and conditions, please contact us:

• 24/7 Live Chat: Get direct support in Bengali from any page on the platform.
• Email: [email protected]

Our support team is able to answer all questions in Bengali. For more information, visit our FAQ page.